Support
"an opportunity to exceed our customer's expectations"
Technical Resources
There is a wide variety of resources that are available to support you with your everyday regulatory and technical requirements. Whether it be Certificates of Analysis for your every day products, MSDS (Material Safety Data Sheets) ,Manuals and Protocols, Citations and References, Media Formulations , Chemical Structures or Spectral Data, there is instant information at your fingertips.
There is also a Tools and Calculators section providing you with the latest technologies from an Antibody search tool to mobile apps and a Real Time PCR Trouble shooting tool amongst others.
Sales Support
Our sales support team are at your disposal to assist in what ever way we can. if you have any query, no matter how small please let us know and we will endeavour to help .If you have a Product enquiry or a technical question your Sales Representative will make contact and provide you with a solution.
Service Support
Service is the bedrock of our day to day business and our experienced service team are on hand to perform the vital tasks of maintenance, repair and performance verification on your instrumentation, ensuring it is maintained in excellent working order and in compliance with your requirements.